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Shipping & Returns

Canada

European Union countries

Norway

Switzerland

United Arabic Emirates

United Kingdom

United States

For Asia Pacific countries, all orders goes through our Sainderma Asia website

European Union, Norway and Switzerland: Free shipping

Canada: $15 fees. Free shipping if order value > $150

USA: $15 fees. Free shipping if order value > $100

UAE: 50 AED fees. Free Shipping if order > 500 AED

Rest of the world: 15€. Free shipping if order >120€

 

We are partner with DHL Express service.

Europe: 2 to 3 working days

Rest of the world: 3 to 5 working days.

Please note that some delay might occur due to last minute exceptional events (Covid 19 impact). This is out of our control and we will do our best to keep you informed

In some countries, additional customs clearence duties and taxes could be applied upon reciept of your shipment. These duties and taxes are to be paid by the recipient.

Returns could be made within 30 days after order delivery. The product must be not opened and never used. The customer covers return shipping cost. To organize the return, please contact us by emailing shop@sainderma.com (we will need your order number).

Order

You can use one of the payment methods listed below at the checkout page:

  • Visa 
  • Mastercard 
  • American Express
  • Paypal
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