Table of Contents
Shipping & Returns
Canada
European Union countries
Norway
Kuwait
Switzerland
United Arab Emirates
United States
Asia Pacific countries: orders are possible through our Sainderma Asia website
United Kingdom: order via uk.sainderma.com
We are partner with DHL Express service.
WHEN WILL I RECEIVE MY ORDER ?
- Europe: 2 to 3 working days
- Rest of the world: 3 to 5 working days.
WHAT ARE THE DELIVERY COSTS?
- European Union, Norway and Switzerland: €8 fees. Free shipping if order > €60.
- Canada: $15 fees. Free shipping if order value > $150
- USA: $15 fees. Free shipping if order value > $100
- Middle East (UAE, KSA, Kuwait, Qatar, Oman): 15€. Free Shipping if order > 70€
- Other countries: €15 fees. Free shipping if order >€100
We are partner with DHL Express service.
Europe: 2 to 3 working days
Rest of the world: 3 to 5 working days.
Please note that some delay might occur due to last minute exceptional events (Covid 19 impact). This is out of our control and we will do our best to keep you informed
In some countries, additional customs clearence duties and taxes could be applied upon reciept of your shipment. These duties and taxes are to be paid by the recipient.
Returns could be made within 30 days after order delivery. The product must be not opened and never used. The customer covers return shipping cost. To organize the return, please contact us by emailing shop@sainderma.com (we will need your order number).
Order
You can use one of the payment methods listed below at the checkout page:
- Visa
- Mastercard
- American Express
- Paypal